{"xsrfToken":"BFMP-B0AQ-8LQM-XA9V_bc843489b53e989b90ba3702f921e5d664ef8940_lout","branding":{"id":"1","key":"sof","name":"Meridian Help Desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/38","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#5e9e39","headerLinkHoverBGColor":"#5e9e39","headerBadgeColor":"#5e9e39"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/998b4836-35cf-4373-ad5b-e1d75f618b2d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZDY5OGE0ZC05ZTU0LTQ5NmQtYjM0NC1kZmEwZjAxYmRlNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk5OGI0ODM2LTM1Y2YtNDM3My1hZDViLWUxZDc1ZjYxOGIyZCI6WyJyZWFkIl19LCJleHAiOjE2MTQ1NDg3ODksIm5iZiI6MTYxNDU0ODEyOX0.f2-HLmcSY64_J7gDUmGZAlQcDw270ir7T0YpSzjdRlQ&client=0d698a4d-9e54-496d-b344-dfa0f01bde6b&mode=fit","logoId":"998b4836-35cf-4373-ad5b-e1d75f618b2d","isLogoAvailable":true,"helpCenterTitle":"Welcome to Meridian Help Desk","sharedPortalName":"Meridian Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Meridian Help Desk","sharedPortalName":"Meridian Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#22b14c","helpCenterTitleColor":"#fcfcfc","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2b165b0a-b8da-44c2-8e94-bfdf38dc3012/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwZDY5OGE0ZC05ZTU0LTQ5NmQtYjM0NC1kZmEwZjAxYmRlNmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJiMTY1YjBhLWI4ZGEtNDRjMi04ZTk0LWJmZGYzOGRjMzAxMiI6WyJyZWFkIl19LCJleHAiOjE2MTQ1NDg3ODksIm5iZiI6MTYxNDU0ODEyOX0.sX0g8XBLiHxLTFRcOe8SodiOAksn2K_3R60jVn0EJyg&client=0d698a4d-9e54-496d-b344-dfa0f01bde6b&height=300&mode=fit","bannerMediaApiFileId":"2b165b0a-b8da-44c2-8e94-bfdf38dc3012","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"sof","projectId":11800,"serviceDeskId":1,"name":"Meridian Help Desk","description":"<p>Welcome! Please view our knowledge base to get more information and for troubleshooting tips. You can also raise a support ticket from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"1","name":"Help Desk","descriptionHtml":"<p>Get assistance for general Mzero Software problems and questions <span class=\"error\">[example]</span></p>","callToAction":"Help Desk","introHtml":"<p>Get assistance for all Kiosk related issues (Hardware and Software)</p>","icon":11701,"iconUrl":"https://mzerocloud.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11701","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"198f0908-cdb7-3695-b528-4f21957156e3","appLinkName":"System Confluence","appLinkUrl":"https://mzerocloud.atlassian.net/wiki","spaceKey":"MEKB","spaceName":"Meridian External Knowledge base","spaceUrl":"https://mzerocloud.atlassian.net/wiki/spaces/MEKB"},"labels":[],"projectKey":"HD","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HD","userLanguageHeader":"Welcome, have you seen our Software Status Page?","userLanguageMessageWiki":"<p>Our <a href=\"http://status.meridiankiosks.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Software Status</a> page has a real time view of our current operational status. You can subscribe to receive notifications for specific components of our solutions.</p>","defaultLanguageHeader":"Welcome, have you seen our Software Status Page?","defaultLanguageMessage":"Our [Software Status|http://status.meridiankiosks.com] page has a real time view of our current operational status. You can subscribe to receive notifications for specific components of our solutions.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/1?xdm_e=https%3A%2F%2Fmzerocloud.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJlYWI4NGNhODgzMDEzOWE3ZjNhYmRiYzg1ZmRjMjA1ZDk0ZTg4YjZiNjA4NWU0Mzk0YjVjMmRjNzMxNTRmMDA1IiwiaXNzIjoiamlyYToyMDI1NzE5IiwiY29udGV4dCI6e30sImV4cCI6MTYxNDU0OTA4OSwiaWF0IjoxNjE0NTQ4MTg5fQ.IAA2AwbwzZscJrOv5smnU22cotjgkEQmpIIZQjB2IHA\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJqaXJhOjIwMjU3MTkiLCJjb250ZXh0Ijp7ImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJIRCIsImlkIjoiMTE4MDAifX19LCJleHAiOjE2MTQ1NDkwODksImlhdCI6MTYxNDU0ODE4OX0.v8ozdsOI0F8EsjPGBmqvNVmejSnYbc3-oIIP23iBrPk\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"HD\\\",\\\"id\\\":\\\"11800\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"HD\\\",\\\"project.id\\\":\\\"11800\\\",\\\"servicedesk.serviceDeskId\\\":\\\"1\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://mzerocloud.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mzerocloud","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BFMP-B0AQ-8LQM-XA9V_bc843489b53e989b90ba3702f921e5d664ef8940_lout","baseUrl":"https://mzerocloud.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0d698a4d-9e54-496d-b344-dfa0f01bde6b","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}